Repayd x SUNRATE

About Repayd

Repayd is the leading global merchant account solution, purpose–built for the travel, hospitality and aviation industries. Formerly known as Trust My Travel, we have evolved into a next-generation payment partner that empowers businesses to accept, protect and optimize cross-border payments with ease, combining advanced technology with built-in financial protection.

From airlines and cruise lines to online travel agents (OTAs), technology platforms, hotel groups and membership-based travel services, we deliver stable, fully managed payment infrastructure designed for high-risk, high-value, and international transactions.

Travel is global by nature. Your customers book from anywhere, in any currency, and expect a seamless, secure payment process. Repayd specialises in cross-border payment processing that keeps your business compliant, protected, and ready to grow internationally.

The Challenge

Travel companies face some of the most payment-intensive operations in any sector. They receive funds from customers across multiple countries and currencies. They pay out to suppliers, partners, and distribution chains using local payment methods and rails. And increasingly, virtual credit card issuing is becoming a critical part of the equation, providing security for payers and expanding the range of solutions a travel business can offer.

For Repayd, delivering on all of these fronts for their clients meant finding a payments infrastructure partner with genuine global reach, the technical capability to support local payment rails, and the flexibility to support virtual credit card issuing. Payments is a heavily regulated industry with distinct challenges in different markets, and having spent years evaluating partners, Repayd needed one that could truly match the scope of what they were building.

The Solution

After an extensive evaluation process, Repayd chose SUNRATE as their infrastructure partner, selecting them for three reasons: global reach, the right capabilities across pay-in, pay-out, and virtual card issuing, and critically, a team that understood what Repayd was building from the very first conversation.

The integration has been embedded directly into Repayd’s systems, enabling a smooth, seamless experience for all of Repayd’s clients. The combined offering now covers card processing, bank receipts, foreign exchange, global bank transfer payments to merchants and suppliers worldwide, and virtual credit card issuing, all delivered through a single, integrated solution.

The Relationship

What distinguished SUNRATE in Repayd’s evaluation was not just the product — it was the approach. In an industry built on relationships, Repayd has always prioritised working with partners who invest in understanding the business, not just closing the deal. From the earliest conversations, SUNRATE demonstrated a genuine desire to understand the problems, work through solutions collaboratively, and avoid over-promising — something Repayd had experienced as a pitfall with previous partners. That approach has continued through the entire journey: from sales cycle to integration to ongoing support.

The Impact

With SUNRATE integrated into their product stack, Repayd can now offer their travel clients a comprehensive, low-cost payments solution that covers every key flow: receiving money globally, paying out via local rails to minimise cost and maximise delivery, and issuing virtual credit cards to extend security and market reach. The integration has been smooth, the support consistent, and the partnership has positioned Repayd to grow their offering and their client base with confidence.

“From the very early conversations, it was really obvious that SUNRATE wanted to understand the problems and wanted to work with us to really talk through their solutions. They’ve been on hand, the support has been there throughout, and we’re really looking forward to growing with them and growing the business overall.”  — Will Plummer, CEO, Repayd

Looking Ahead

As Repayd continues to grow and expand its product offering for travel clients worldwide, SUNRATE remains a foundational part of the infrastructure that makes it possible. With a partner that understands the complexity of travel payments and shows up to support the journey at every stage, Repayd is well-positioned to take on more clients, in more markets, with a solution that truly delivers.